Privacy Policy
Effective November 1, 2026
The Royal Order of Constantine the Great and Saint Helen (My Royal Order)
Important Notice Regarding Text Messaging Data
The Royal Order of Constantine the Great and Saint Helen (“we,” “us,” or “our”) DOES NOT share, sell, rent, or disclose member or customer SMS opt-in information, including mobile phone numbers and consent records, to any partners, affiliates, or third parties for marketing or promotional purposes. All text messaging originator opt-in data is kept strictly confidential and is used only for communications authorized by the individual.
Information We Collect
We collect the following types of information:
Personal Information:
- Name, email address, phone number, physical address
- Payment information when you purchase a membership, register for an event, or make a donation
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
- Website usage patterns and analytics
- Cookies and similar technologies
Member Communication:
- Records of inquiries and membership requests
- Meeting and event registration details and preferences
- Membership history and feedback
How We Use Your Information
We use collected data for:
- Providing and improving our services
- Processing membership fees, event registrations, donations, and payments
- Communicating with you about your inquiries, membership, meetings, events, and promotions
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
SMS Messaging & Compliance
Text Message Program Terms & Conditions
By voluntarily opting into our SMS messaging program, you agree to receive text messages from The Royal Order of Constantine the Great and Saint Helen related to your membership, event registrations, meeting reminders, membership renewals, registration confirmations, member support, and important organizational updates.
Promotional or marketing text messages will only be sent when you have separately provided the appropriate consent.
Opt-In & Consent:
- You will only receive SMS messages if you have explicitly opted in to receive them.
- SMS consent is collected through our website forms, membership registration forms, event registration forms, or other approved opt-in methods.
- Where consent is collected through an online form, individuals must actively select a dedicated, unchecked SMS consent checkbox.
- Providing a phone number alone does not constitute consent to receive SMS messages.
- Consent to receive SMS messages is optional and is not a condition of purchasing a membership, registering for an event, making a donation, or receiving organizational services.
- We maintain records of SMS opt-in consent, including timestamps and applicable consent information.
- We comply with the Telephone Consumer Protection Act (TCPA) and other applicable messaging and privacy laws.
Opt-Out Instructions:
- You can cancel SMS notifications at any time by replying “STOP” to any text message you receive from us.
- You will receive a final confirmation message, and no further SMS messages will be sent unless you opt in again.
- All opt-out requests are processed promptly and within 24 hours.
- You may also request to withdraw your SMS consent by contacting us at support@rocgsh.org.
Message Frequency & Content:
- Message frequency varies based on your membership activities, event registrations, and interactions with our organization.
- Messages will be directly related to the membership activities, events, or organizational communications you have requested or agreed to receive.
- We do not send promotional or marketing SMS messages without the appropriate consent.
- Standard message and data rates may apply.
Help & Support:
Reply “HELP” to any SMS message for assistance or contact us at support@rocgsh.org.
Member support is available during regular business hours.
Carrier Information:
- Standard message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
- Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.
SMS Data Protection Statement
Your SMS opt-in data, mobile phone numbers, and consent records are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
The only exceptions to our restrictions on disclosure are:
- Service providers who facilitate the delivery of our text messages and require limited information solely to provide those services.
- Legal requirements, including valid court orders or other obligations under applicable law.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional use.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Information Distribution & Disclosure
We do not sell, rent, or trade personal information. We may provide limited information to:
Service Providers:
- Third-party vendors who assist in our operations (e.g., payment processing, membership management, and event scheduling).
- SMS aggregators and messaging providers solely for the purpose of delivering messages you have consented to receive.
- Service providers who are required to maintain appropriate confidentiality and security protections.
Legal Compliance:
- If required by law, legal process, or to protect our rights.
- In response to valid law enforcement requests or court orders.
Business Transfers:
- In case of mergers, acquisitions, or transfer of organizational assets.
- In such cases, your data remains protected under the terms of this policy.
Data Security
We implement and maintain reasonable security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Staff training on data protection
- Breach notification protocols in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information, subject to applicable legal requirements
- Opt out of marketing emails by clicking “unsubscribe” in our emails
- Opt out of SMS messages by replying “STOP”
- Request information on how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with an appropriate supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in the Contact Us section.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by The Royal Order of Constantine the Great and Saint Helen.
Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
The Royal Order of Constantine the Great and Saint Helen
Email: support@rocgsh.org
Website: https://myroyalorder.org/
Address: 1188 Bishop Street, Suite 2502, Honolulu, Hawaii 96813, USA
By using our website and services, you acknowledge this Privacy Policy.